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Dogtopia Phone Numbers and Emails

Customer Service Number:

  • (602) 730-6000
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Dogtopia Email:

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Dogtopia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Dogtopia Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Dogtopia is 6027306000.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 14 seconds.

  • Be prepared for the call as Dogtopia may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.

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PissedConsumer Club

Contact Information

Dogtopia Website:

Dogtopia Help Center:

Corporate Office Address:

Dogtopia Enterprises, LLC
Biltmore Corporate Park 6245 N. 24th Parkway, Suite 210
Phoenix, Arizona 85016
United States

Dogtopia Rating Based on 15 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Diversity of Products or Services

Rating stats

Rating trend

How Good is Dogtopia's Customer Service?

Ana T Zps
Ana T Zps
Feels Disappointed | Sep 07, 2024

It has been horrible. No one at the head office is willing to reach out to me!!
This is the worst thing I have ever experienced!!

Read full quote
Diane A Nur
Diane A Nur
Feels Disappointed | Mar 03, 2023

No one had returned or responded to my texts or emails. Very frustrating

Read full quote

Summary of Dogtopia Customer Service Calls

40 TOTAL
CALLS
00:14 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dogtopia?

Request for Information Question:

  • “Corporate question”
  • “Need to speak to HR”
  • “Need to talk to Human Resources”

Product/ Service Question:

  • “Complain”
  • “Employee complaints”
  • “Complaint”

Payments and Charges Question:

  • Complaint about billing/refund
  • Billing
  • “Dispute charge”

Staff Question:

  • “Manager”
  • “Customer service”

Refund Question:

  • “Partial refund for Vet bills”

Activation/ Cancellation Question:

  • “Cancel”

Employment Question:

  • “Payroll”

Shipping and Delivery Question:

  • “Abuse to my dog in your Fishkill location”

Return/ Replace Question:

  • “My dogtopia location will not return my calls about an incident that happened with my dog”

Account Question:

  • “No access to account. Temporarily disabled”

Other Question:

  • “Do the right thing.”
  • “Dog neglected while being boarded there for four days”
  • “Bethesda office won't open”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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